Culture Leadership Systems

Intrepreneurship at Intuit

“Large organizations are necessarily focused on running the business and managing for continuity. That’s not always a bad thing, but it seldom leaves much space for new ways of working.”

– Vinay Anand

A great HBR article about a few things we do at Intuit to support innovation and entrepreneurship: Click here to read more at HBR.

  1. Make it easy to conduct the first experiments
  2. Add structure to unstructured time
  3. Support innovation, don’t control
  4. Value “Return on Intelligence”
  5. Create supporting stakeholders

Culture Design for Delight Leadership

Intuit CEO Supports Design for Delight – You Should Too.

Talking and thinking about design wouldn’t accomplish much if it didn’t show up in our products.

– Brad Smith

HBR just published an insightful article about the design-driven culture we’re building at Intuit, written directly by our CEO, Brad Smith. Aside from being an inspirational leader, Brad has been a true champion of “design” since his first days as our CEO. He not only supports our efforts to teach every employee the basics of our Design for Delight philosophy, he actually walk the walk himself by visiting real customers, answering support calls during tax season, and listing to customer complaints. CEOs can learn a lot from his example…

Click here to read the entire article at

Intuit Related Leadership

The 30-Year Old Startup

“When you have only one test, you don’t have entrepreneurs; you have politicians. When you have lots of ideas you have entrepreneurs.”

Scott Cook, Founder, Intuit Inc.

This month’s Forbe’s Magazine includes an amazing article by Bruce Ubin, highlighting Intuit’s innovation efforts. The article includes coverage of our totally kick-ass lean startup workshop, and one of the teams experiencing the event. I’m incredibly proud of all the folks working hard to make Intuit such an innovative company, and especially the teams mentioned in the article – nice work guys!

Read the Forbes Article: Why Intuit Is More Innovative Than Your Company